SurgTalk privacy policies
This Online and Mobile Privacy Policy (Policy) explains our practices with regard to the “Personal Identifiable Information” collected from visitors to our website and mobile applications at www.surgtalk.com (collectively known as ‘Site’ or “Website”), operated by Surgtalk,Inc. (“Company”).
What information we collect and how we collect?
Personal Information
“Personal Information” means basic information that we can use to identify or contact you, such as name, address, telephone number, e-mail address, credit card information, banking account information. It can also include purchase history, customer preferences, and geo-locational data, medical information related to age, health, prescription medication, or insurance or medical claim-related data, educational or employment information, personal identification numbers (e.g., Social Security numbers or driver’s license numbers), date and place of birth and other information you submit when you use our interactive tools and services. We may collect Personal Information in the following ways:
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When you visit or use our online systems, whether web-based or mobile, we may collect your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, to help a mobile app determine the best means of connecting to the database or for shipping something you purchased), user name and password (so you can log in) and personal health information (such as within our health improvement apps);
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We may collect payment card or similar information when you provide it to us as part of a purchase;
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We may capture the IP address and ID of the device you use to connect to the online service, the type of operating system and browser you use, and information about the site you came from, the parts of our online service you access, the type of mobile device you use and the site you visit;
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When you register for or use certain interactive tools and services, many of our mobile Apps, or tools inside many of our Apps;
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When you sign-up for newsletters or other communications from us;
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When you participate in an online survey; or
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When you provide personal information in a community area or other public forum.
Cookies and Web Beacons
We, or our service providers, and other companies we work with may deploy and use cookies, web beacons, local shared objects and other tracking technologies for various purposes, such as fraud prevention and monitoring of our advertising and marketing campaign performance. Some of these tracking tools may detect characteristics or settings of the specific device you use to access our online services. Company uses tracking technologies to better analyze our customers needs. A cookie is a text script that is stored on the visitors hard-disk drive for record keeping and data storing of the visitors tracking on www.surgtalk.com. The use of cookies allows us the verification of conversions. In no way does the use of cookies give us information regarding our customers or visitors. The use of cookies is an identifier tool strictly designed to better serve our customers needs which enhances our customers and visitors experience while using www.surgtalk.com. If you do not want us to collect information using cookies, you can disable this function in your browser. If you block cookies from us, however, you may not be able to see personalized content and our website may not function optimally.
Children
Company provides additional protection for the privacy of children. The Company Web Sites are not designed or intended to attract children under the age of 13. The Company Web Sites do not collect Personal Information from any person we actually know is under the age of 13. A parent or guardian, however, may use Company web sites to input information from their children under the age of 13 such as: name, address, email address, account information, and content they create themselves. That information allows us to fulfill requested transactions, facilitate their participation in online activities, keep records, undertake certain marketing activities, or to otherwise customize or enhance the web site experience for children. The parent or guardian is solely responsible for providing supervision of the minor's use of Company web sites. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through Company web sites for the minor. Regardless of what is displayed or submitted, parents can revoke their consent and ask that information about their children be hidden or, in some cases, deleted, by contacting our offices by phone at the number in the “contact us about privacy” section of this privacy policy statements.
Information from Other Sources
We may also collect information about you from additional online and offline sources including from social media activities, other nonprofits, and commercially available third-party sources. We may combine this information with the personal and other information we have collected about you.
How we protect your information?
Despite Company's efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Company from our servers. Company tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
How we use your information?
Information collected by Company about you is used by Company to:
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administer your account and our sites,
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verify your identity (such as when you access your account information),
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prevent fraud and enhancing the security of your account or our online services,
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respond to your requests and communicating with you,
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manage your preferences,
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provide you with access to particular tools and services,
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obtain your feedback about the Company web sites or our offerings,
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statistically analyze trends and user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
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provide you and people with similar demographic characteristics and interests with more relevant content or advertising both on the Company web sites or on other web sites that you visit after you leave the Company web sites; and
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send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from Company; or
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complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies;
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for any other purposes that we may specifically disclose at the time you provide or we collect your information.
We may also use data that we collect on an aggregate or anonymous basis (meaning it does not identify any individuals) for various purposes, where permissible under applicable laws and regulations, to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
What and with whom we disclose?
Except as described in this Privacy Policy or as specifically agreed to by you, Company will not disclose any Personal Information it gathers from you through the Company Web Sites. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below. We may share Non-Personal Information that we have about you, including about your browsing activity on Company, with third party advertising service providers who may use this information, on our behalf, to help Company deliver advertising on the Company Web Sites as well as on other sites on the Internet.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, Company reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Disclosures to Company Contractors
Company contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to Company. These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of the Company Web Sites. We contractually require that our contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing the limited service or function for Company.
Disclosures to Third Party Web Sites
We may provide links to websites that are owned or operated by others ("third-party websites"). When you use a link online to visit a third-party website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked third-party website before providing any information on that website.
What choices do I have about my information?
If you do not want your Personal Information used by Company as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want Company to use your Personal Information, please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Company Web Sites from our servers. Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of the Company Web Sites may not work properly but you do not have to accept our Cookies in order to productively use the Company Web Sites.
Contact us about privacy
Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact Company's Privacy Office at: info@surgtalk.com.
Changes to this privacy policy
We may change this Online Privacy Statement from time to time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new “Last Updated” date. In some cases, you may be asked to agree again to our Privacy Policy or other terms, even if you have already agreed to accept them, because there were changes. Any changes to this Online Privacy Statement will become effective when posted unless indicated otherwise. Last updated April 12, 2017. Such as by posting the revised policy on this page with a new “Last Updated” date. In some cases, you may be asked to agree again to our Privacy Policy or other terms, even if you have already agreed to accept them, because there were changes. Any changes to this Online Privacy Statement will become effective when posted unless indicated otherwise.
Last updated April 12, 2017.